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Answera

Assistant

Answera is an AI tool that personalizes email responses to boost customer service efficiency and effectiveness.

About Answera

Answera is an AI tool that drafts personalized replies to customer support emails. Support staff paste in a customer message, generate a reply in a few clicks, and can write in any language. The site says the service is trained for customer support and keeps a history of generated responses. It targets customer support teams, small and medium businesses, and ecommerce companies. A free trial covers up to 50 emails without a credit card.

Best for: customer support teams, small and medium businesses, ecommerce companies

Key features

  • Creates personalized email responses using AI
  • Allows users to respond to emails in three clicks
  • Supports multiple languages for replies
  • Provides access to response history
  • Vendor says the AI is trained specifically for customer support

Use cases

  • Speeding up customer support email replies, which the vendor says are 8x faster

Pros

  • Free trial with up to 50 emails and no credit card required
  • Simple copy-and-paste workflow for ease of use

Limitations

  • Free trial is limited to 50 emails

Screenshots

Answera screenshot

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