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Dental Reception

Business

Dental Reception is an AI receptionist for Australian dental practices. It answers calls 24/7, books appointment requests and emails your team a summary of every call.

About Dental Reception

Dental Reception is an AI phone receptionist built for Australian dental practices. It answers patient calls around the clock, handles routine enquiries, collects appointment requests within practice hours, and emails a summary of each call to the team. The system is designed to recognize Australian accents and dental terminology, supports customizable call scripts, and is built to align with AHPRA guidance and the Privacy Act 1988. Plans start at A$169 per month with a 14 day free trial, no setup fee and no contract.

Best for: Australian dental practices

Key features

  • Provides 24/7 phone coverage.
  • Allows call forwarding to a local number at any time, including after hours or when busy.
  • Recognizes Australian accents and common dental terminology.
  • Collects preferred appointment times within opening hours.
  • Emails a call summary with follow up flags after each call.
  • Allows customization of greetings, answers, fees and booking rules.
  • Encrypts data in transit with role based access.
  • Charges no setup fee and allows month to month cancellation.

Use cases

  • Handles routine patient phone enquiries for dental practices.
  • Collects appointment requests within opening hours and emails a summary.
  • Provides after hours or overflow phone coverage by call forwarding.
  • Reduces missed appointments from unanswered calls.

Pros

  • Setup takes under 5 minutes with no IT support needed.
  • No setup fees or contracts; billed month to month and cancelable anytime.
  • Designed to align with AHPRA guidance and the Australian Privacy Act 1988.
  • Allows practices to customize greetings, answers, fees and booking rules.

Limitations

  • Not intended for emergencies or clinical advice.
  • Practice management software integrations are planned but not yet available.

Screenshots

Dental Reception screenshot

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