
Dental Reception
Dental Reception is an AI receptionist for Australian dental practices. It answers calls 24/7, books appointment requests and emails your team a summary of every call.
About Dental Reception
Best for: Australian dental practices
Key features
- Provides 24/7 phone coverage.
- Allows call forwarding to a local number at any time, including after hours or when busy.
- Recognizes Australian accents and common dental terminology.
- Collects preferred appointment times within opening hours.
- Emails a call summary with follow up flags after each call.
- Allows customization of greetings, answers, fees and booking rules.
- Encrypts data in transit with role based access.
- Charges no setup fee and allows month to month cancellation.
Use cases
- Handles routine patient phone enquiries for dental practices.
- Collects appointment requests within opening hours and emails a summary.
- Provides after hours or overflow phone coverage by call forwarding.
- Reduces missed appointments from unanswered calls.
Pros
- Setup takes under 5 minutes with no IT support needed.
- No setup fees or contracts; billed month to month and cancelable anytime.
- Designed to align with AHPRA guidance and the Australian Privacy Act 1988.
- Allows practices to customize greetings, answers, fees and booking rules.
Limitations
- Not intended for emergencies or clinical advice.
- Practice management software integrations are planned but not yet available.
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