Intelligentitnyc

Intelligent IT NYC is an IT consulting firm that provides outsourced IT support, IT infrastructure management, and cyber security solutions to businesses. They focus on making clients’ systems reliable and resilient so the clients can focus on growth, emphasizing a proactive approach and 24/7 availa

About Intelligentitnyc

Intelligentitnyc, also known as Intelligent Group, provides managed IT services, cybersecurity, and AI automation for small and mid-market businesses. The platform offers 24/7 helpdesk support, automated compliance reporting, and continuous security monitoring, all managed by a single accountable team. Their AI-powered system automates ticket resolution, predicts outages, and handles patch management to minimize downtime and improve security. Pricing is structured in service tiers, with per-device monthly rates and customizable enterprise plans. The service is designed for organizations seeking enterprise-grade IT support without expanding internal headcount.

Best for: small businesses, mid-market companies, professional services firms, finance and accounting firms, healthcare organizations

Key features

Provides 24/7 IT helpdesk and end-user support for businesses.
Automates ticket resolution and issue remediation using AI.
Offers managed cybersecurity with continuous monitoring and threat protection.
Delivers automated compliance reporting for standards like SOC 2, HIPAA, and CMMC.
Includes cloud management, backup, and disaster recovery services.
Supports automated onboarding and offboarding of employees.
Provides a flat-rate, month-to-month service model with a 90-day money-back guarantee.
Features a dashboard for monitoring products and team actions with alerting.

Use cases

Outsourcing IT management and support for SMBs and mid-market firms.
Automating compliance evidence collection and audit preparation.
Enhancing security posture with AI-driven monitoring and patching.
Scaling IT operations efficiently without increasing internal headcount.
Reducing IT downtime through predictive AI outage detection.
Supporting distributed or remote workforces with cloud and network management.

Pros

Vendor offers a 90-day money-back guarantee on services
Vendor states 24/7 support from US-based senior engineers
Vendor says AI automates a significant portion of IT issue resolution
Flexible month-to-month agreements available.

Screenshots

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