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LOCALBOSS

Writing

LOCALBOSS is an app that simplifies online review management for local businesses using AI. Monitor, respond to, and analyze customer feedback all in one place to help improve your business’s online presence.

About LOCALBOSS

LOCALBOSS, now rebranded as Cinquo, is a platform designed for local businesses to manage their Google reviews. The tool offers features for monitoring, analyzing, and responding to customer feedback, with AI-powered reply suggestions and customizable templates. Users can request reviews via QR codes or messaging apps, manage multiple locations, and access actionable insights such as true ratings and review trends. Cinquo is available as both a web dashboard and a mobile app, and pricing is based on the total number of Google reviews rather than the number of locations. A free tier is available for businesses with up to 50 reviews.

Best for: local business owners, restaurant managers, multi-location businesses, agencies managing reviews

Key features

  • Provides AI-generated suggestions for replying to Google reviews in multiple languages.
  • Allows users to request reviews via QR codes, WhatsApp, email, or social media.
  • Centralizes review management for multiple business locations in one dashboard.
  • Analyzes review data to show true ratings, unanswered reviews, and trends over time.
  • Offers customizable reply templates to maintain consistent brand voice.
  • Supports team access and delegated user management without changing Google Business roles.
  • Enables sharing of positive reviews on social media with built-in templates.

Use cases

  • Monitoring and analyzing Google reviews to track business reputation
  • Requesting customer reviews through personalized QR codes or messaging apps
  • Replying to Google reviews faster with AI suggestions and templates
  • Managing reviews for several business locations from one platform

Pros

  • Free plan available for businesses with up to 50 reviews.
  • Pricing is based on total review volume, not number of locations.
  • Accessible via both mobile app and desktop web version.

Limitations

  • Only supports Google Reviews, not other platforms.

Screenshots

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