Qria

Customer feedback and review gathering with AI analysis and sentiment.

About Qria

Qria is a platform designed for businesses to centralize and analyze customer feedback from multiple sources, including Google, Yelp, TripAdvisor, and custom forms. The tool uses AI to provide plain-language summaries, sentiment trends, and allows users to ask questions about their feedback data. Qria supports branded feedback forms and QR code collection, making it suitable for a range of industries such as hospitality, retail, events, and software. Pricing is subscription-based, with a 14-day free trial available and no credit card required. Both plans offer unlimited responses and integration with major review platforms.

Best for: small businesses, hospitality providers, retail and service businesses, event organizers, charities and nonprofits, software companies

Key features

Aggregates reviews from platforms like Google, Yelp, and TripAdvisor nightly
Provides AI-generated plain-language summaries and sentiment trends
Enables users to ask questions and get direct answers from feedback data
Supports building custom feedback forms with QR code and shareable links
Offers branded forms with customizable colors, logos, and fonts on Pro plan
Allows side-by-side location comparison for multi-unit businesses
No limit on the number of responses collected

Use cases

Collecting and analyzing guest feedback for hospitality businesses
Gathering attendee feedback at events to improve future editions
Obtaining donor feedback for charities and nonprofits
Centralizing and understanding customer reviews for retail and services
Analyzing user feedback for software and online products

Pros

Offers a 14-day free trial with no credit card required
Unlimited responses on all plans
Integrates with multiple major review platforms

Limitations

Some advanced features, such as custom branding and multi-unit support, require the Pro plan

Screenshots

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