Typewise

Typewise harnesses the power of AI to enhance customer service and sales productivity, streamlining communication and saving valuable time for individuals and businesses alike.

About Typewise

Typewise is an AI-powered customer experience platform designed to automate and manage customer service requests across multiple channels, including email, chat, WhatsApp, and social media. It enables businesses to deploy AI agents that can resolve support tickets end to end, with human agents stepping in for complex or sensitive cases. The platform offers a no-code setup using plain language instructions and integrates with over 3,500 business tools. Pricing is based on a monthly plan plus a per-resolution fee, with a 14-day free trial available. Typewise is suitable for both small teams and large enterprises, offering compliance with major security standards.

Best for: customer support teams, small and mid-size businesses, enterprises seeking automation

Key features

AI agents resolve customer service requests across channels
No-code setup in plain language through an AI operator called Nova
Integrates with over 3,500 business tools and systems
Unified workspace for AI and human agents with ticket routing
Supports multiple communication channels including chat, email, WhatsApp, and social media
Compliant with ISO 27001, GDPR, and EU AI Act
Pricing combines a monthly plan with a per-resolution rate

Use cases

Automating customer support ticket resolution across digital channels
Integrating customer service with existing business systems
Routing complex or sensitive cases to human agents with full context
Scaling enterprise customer support with compliance and custom integrations

Pros

No-code setup in plain language, no developer needed
Connects to more than 3,500 business tools
14-day free trial with no card required
ISO 27001 certified and GDPR compliant

Limitations

Plans start at $99 a month, plus a per-resolution fee

Screenshots

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