Zigpoll

Zigpoll enables you to gather valuable insights directly from your customers during critical moments, thereby improving your comprehension of customer behavior and preferences.

About Zigpoll

Zigpoll is a survey and feedback tool designed for businesses seeking to collect customer insights through post-purchase, exit-intent, and on-site surveys. It offers a no-code setup and integrates with platforms like Shopify, allowing users to deploy surveys quickly without developer assistance. The platform features AI-powered analysis for automated insights and supports various question formats, branching logic, and multi-language options. Zigpoll provides a free plan with limits on responses and messaging, making it accessible for small businesses and scalable for larger needs. Its focus is on helping companies understand customer behavior and improve decision-making based on direct feedback.

Best for: ecommerce stores, SaaS businesses, publishers, agencies

Key features

Supports post-purchase, exit-intent, and NPS surveys for customer feedback.
Integrates with Shopify and offers one-click installation and embed codes for other sites.
Provides AI-powered analysis for survey responses and actionable insights.
Offers 10+ question types with branching logic
Allows targeting and triggering surveys based on customer behavior or purchase history.
Enables synthetic responses for survey testing and validation before launch.
Supports multi-language surveys and auto-translation for international reach.
Connects survey data to AI assistants like Claude and ChatGPT for analysis.

Use cases

Collecting post-purchase feedback to understand customer motivations.
Running exit-intent surveys to learn why visitors leave without buying.
Tracking customer loyalty and satisfaction with NPS surveys.
Testing and validating survey flows with synthetic responses before launch.
Analyzing survey data instantly with AI for actionable business insights.

Pros

Free plan available with no credit card required.
The vendor says surveys go live in about 5 minutes without a developer
Supports unlimited surveys even on the free plan.
Integrates with Shopify and other platforms via embed code or SDKs.

Screenshots

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