Hostie

Hostie is an AI-powered phone system built specifically for restaurants. It automates phone calls, reservations, order taking, and guest communication in over 20 languages - helping restaurants boost efficiency, reduce missed calls, and deliver a seamless guest experience 24/7.

About Hostie

Hostie is an AI-driven communication platform designed for restaurants, offering automated phone answering, reservation management, and guest messaging. It handles calls, texts, and emails in one system, aiming to reduce missed reservations and free up staff for in-person service. Hostie supports over 20 languages and provides real-time conversation transcripts, guest history tracking, and integration with reservation and event management tools. The platform is available in multiple pricing tiers, with features tailored to walk-in, full-service, and hospitality group needs. Pricing details are not listed, but a free trial is available.

Best for: independent restaurants, hospitality groups, restaurant managers

Key features

Answers restaurant phone calls using custom prompts and the restaurant's own voice
Handles calls, texts and emails in one platform, plus Instagram and Google Maps messages
Shows real-time transcripts and live conversations, with the option to step in
Supports 20 languages
Integrates with reservation and event management systems

Use cases

Automating reservation booking and management over the phone
Allowing guests to place takeout orders by phone or text
Centralizing guest communication across calls, texts, and emails
Providing multilingual support for diverse clientele

Pros

Free trial available
Real-time transcripts and conversation visibility

Screenshots

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