KoalaFeedback

Capture ideas, prioritize features, and keep your users in the loop, all in one place.

About KoalaFeedback

KoalaFeedback is a platform designed for businesses to collect, organize, and prioritize user feedback in one place. It enables teams to set up a branded feedback portal where users can submit ideas, vote, and comment, helping surface popular requests. Feedback can be organized into boards and tracked with customizable statuses. The tool also provides a public roadmap feature to communicate progress and planned updates. KoalaFeedback offers a free tier with basic features and paid plans for advanced customization, additional boards, and AI-powered moderation.

Best for: product managers, SaaS teams, B2B companies, customer success teams

Key features

Collects feedback and ideas through a dedicated portal
Supports voting and commenting on feedback items
Organizes feedback into boards by product area
Tracks feedback status with customizable labels
Shows a public roadmap of product progress
Supports company branding and a custom domain on the portal
Includes AI moderation and deduplication in higher tiers

Use cases

Prioritizing feature requests based on user input
Sharing product development progress with users via a public roadmap
Organizing feedback by product area for better decision-making

Pros

Free plan available with core features
Unlimited users can submit, vote, and comment on posts
Custom domain support on paid plans

Limitations

Free plan limited to 3 boards and 1 admin
Some features like custom domain and AI moderation require paid plans
Integrations are not yet available

Screenshots

Reviews

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