
Zapier
Zapier connects your work apps without coding, streamlining workflows and improving productivity. Automate tasks and work smarter with Zapier.
About Zapier
Best for: business teams, IT departments, marketing teams, customer support teams, small and medium businesses, enterprise users
Key features
- Connects more than 9,000 apps for no-code workflow automation.
- Builds automated workflows called Zaps that run without manual prompting.
- Includes AI features for upgrading workflows.
- Offers granular permissions for each team member.
- The vendor says each Zap has an AI manager agent that detects and fixes issues.
- Connects to AI tools such as Claude, ChatGPT and Cursor.
Use cases
- Automating lead management and sales pipeline handoffs.
- Routing customer support tickets and responses automatically.
- Connecting app data across multiple business tools.
Pros
- Workflows are built without code across a large app library.
- The vendor lists SOC 2 Type II, SOC 3, GDPR and CCPA compliance.
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