Paperchat - AI customer support

AI customer support chatbots and live chat agents with human handover and CRM integrations

About Paperchat - AI customer support

Paperchat provides AI-powered chatbots designed to handle customer support and lead generation for online businesses. The platform allows users to train chatbots on their website content, documents, and policies, enabling the bots to answer customer queries, check order statuses, and provide product information across multiple channels including web, Telegram, Instagram, and Messenger. Paperchat supports integrations with e-commerce platforms like Shopify, WooCommerce, and WordPress, as well as CRM and payment systems. The service includes features such as multilingual support, analytics, and human handover. Pricing is subscription-based, with a 7-day free trial available for all plans.

Best for: e-commerce stores, online retailers, customer support teams, businesses using Shopify or WooCommerce

Key features

Chatbots can access live product and order data from connected stores
Supports integration with Shopify, WooCommerce, WordPress, and over 30 other services
Multilingual responses in over 58 languages
Human handover allows seamless transfer to a live agent when needed
Lead capture during conversations
Analytics and searchable conversation history
No-code setup with website, PDF, and text training
Works across web, Telegram, Instagram, and Messenger

Use cases

Automating responses to common customer support questions
Providing real-time order tracking and product availability
Capturing leads from website visitors
Handing off complex queries to human agents
Supporting customers across multiple messaging platforms

Pros

7-day free trial available for all plans
No developer or coding required for setup
Integrates with a wide range of e-commerce and CRM platforms
Multilingual support included at all tiers

Limitations

Message credits limit the number of conversations per month

Screenshots

Paperchat - AI customer support screenshot

Ai automation Ai chatbotAI Customer SupportAI help deskAI support agentChatbot BuilderChatbot for businessChatbot SaaSChatGPT chatbotCustomer Service AIDocument chatbotEmbed chatbotGPT chatbotKnowledge base chatbotLive ChatPDF chatbotRAG chatbotTrain AI on documentsWebsite AI assistantWebsite chatbot

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