Stylo AI

Stylo AI is the #1 Zendesk AI app, empowering customer support teams to automate workflows, optimize knowledge bases, and deliver multilingual, personalized responses with unmatched accuracy.

About Stylo AI

Stylo AI is a suite of AI tools for customer service teams that work in Zendesk. According to the vendor, it drafts replies in a company's brand voice, translates, scores and summarizes calls, and helps draft and improve knowledge base articles. It connects with services such as Shopify to add context to responses and provides a monthly report on how ready a help center is for AI use. A free plan includes the Help Center Scorecard, while other apps are paid by plan or per response.

Best for: customer support teams, Zendesk users, businesses with multilingual support needs

Key features

Drafts customer support responses that match company tone
Integrates with platforms like Shopify for enhanced context
Translates, scores, and summarizes calls within Zendesk
Provides monthly reports on knowledge base readiness for AI
Allows drafting, translating, and improving knowledge base articles

Use cases

Automating customer support replies in Zendesk
Summarizing and translating customer calls for ticket resolution
Improving and maintaining a knowledge base for support teams

Pros

Offers a free plan with Help Center Scorecard
Includes prebuilt integrations for enhanced functionality

Limitations

Some features require paid credits or higher-tier plans

Screenshots

Reviews

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