GlideCx

AI starts every conversation. Humans close the important ones.

About GlideCx

GlideCx is a call center solution that combines AI voice agents with human support, allowing AI to manage routine conversations and escalate complex or high-value calls to human agents. The platform provides tools for both inbound and outbound calling, a visual no-code builder for creating AI workflows, and a customizable CRM with analytics and live call monitoring. It is designed for organizations seeking to automate customer interactions while maintaining the option for human intervention when needed. GlideCx is currently available via a waitlist, and pricing details are not specified on the site.

Best for: call centers, customer support teams, sales teams, businesses seeking automation

Key features

AI voice agents can answer calls, qualify leads, book appointments, and resolve requests.
Supports both AI and human agents in a shared workspace for seamless handoff.
Handles both outbound and inbound calls from a single dashboard.
Visual drag-and-drop builder for creating AI agent workflows without coding.
Customizable CRM with live call monitoring and AI-generated summaries.
Supports over 10 languages for conversations.
Transfers calls to humans with full conversation history when needed.
Real-time analytics and conversation insights for performance tracking.

Use cases

Automating routine customer service calls while escalating complex issues to humans.
Running outbound calling campaigns using AI agents.
Instantly answering and qualifying inbound leads to avoid missed opportunities.
Reducing support costs by resolving routine inquiries with AI.
Organizing customer interactions and generating call summaries automatically.
Scaling call center operations without increasing staff by deploying new AI agents and workflows.

Pros

No-code builder allows workflow creation without programming skills.
Seamless AI-to-human handoff with complete conversation context.
Supports both inbound and outbound call management.

Limitations

Currently only available via waitlist, not open for general sign-up.

Screenshots

Reviews

No reviews yet. Be the first to review this tool.

GlideCx alternatives

More Assistant tools →

Thunai.aiAssistant

Human-like AI agents with real-time voice & screen assist

BotsifyAssistant

Botsify is an AI Agent platform that helps businesses build AI agents and conversational AI chatbots to automate support, sales, and engagement. With agentic AI tools, you can create portable, context-aware agents for web, WhatsApp, Messenger, Instagram, and Slack.

WhelpAssistant

Whelp is an AI-powered omnichannel customer service automation tool with chatgpt, Google AI, and Amazon Lex integration, serving your customers 24/7 without human interaction.

Takeorder AIAssistant

Takeorder AI - 24/7 Voice AI Agent for Restaurants, that handles phone orders, reservations, and customer inquiries automatically. Also, Takeorder AI integrates seamlessly with POS systems to boost revenue and eliminate missed calls.

Poly aiAssistant

Poly ai offers 24/7 automated voice assistance. This tool eliminates the need for agents, streamlining your customer service process.

ChatlingAssistant

With the help of personalized AI chatbots, Chatling effectively decreases support volume, leading to a significant improvement in customer experience and saving valuable time.

Related tools

AI Chatbot SupportProductivity

Multi-platform AI and Live Chat customer support.

Siesta AIOther

Siesta AI is an all-in-one platform for SME teams to adopt AI the right way. Think of it as a Swiss knife for AI adoption - a single, versatile system that brings human decision-making and automation together. It helps teams create smart AI assistants that understand context, connect to your tools a

Build ChatbotProductivity

Build Chatbot is an innovative no-code chatbot builder, revolutionizing the way businesses and individuals create personalized AI chatbots. With a focus on simplicity and efficiency, it enables users to design their own chatbots without needing any coding skills. Its advanced AI capabilities allow i

Ai ViralBusiness

Aiviral is a B2B AI-powered lead generation platform that helps you discover high-quality prospects, automate outreach, and scale your sales pipeline effortlessly.

Small Business ChatbotBusiness

Small Business Chatbot gets you the world’s most human AI agent, available 24/7 on your website to win you more business and provide great customer service.

AutoreachProductivity

Automate your X outreach with AI-powered lead generation and qualification. Book meetings on autopilot with intelligent lead scoring and personalized outreach.

UpAgentsWriting

Upwork for AI Agents

Paperchat - AI customer supportProductivity

AI customer support chatbots and live chat agents with human handover and CRM integrations