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Inquio

Productivity

See what your bot is getting wrong

About Inquio

Inquio is a web-based platform designed for teams managing chatbots and conversational AI. It analyzes uploaded chatbot conversation transcripts, either via CSV or API, and generates a detailed report card highlighting specific issues such as incorrect answers, missed intents, customer frustration, and safety risks. The tool provides prioritized recommendations, benchmarks against industry averages, and identifies business-impacting problems. Inquio offers a free plan with limited usage and paid plans for higher volume and advanced features. No integration projects are required to get started, making it accessible for teams seeking actionable insights into their bot's real-world performance.

Best for: conversational AI teams, customer experience teams, chatbot managers

Key features

  • Analyzes chatbot conversations to assess performance and issues
  • Identifies and ranks specific problems found in conversations
  • Benchmarks bot performance against industry averages
  • Provides actionable recommendations for improvement
  • Detects safety incidents and policy violations
  • Surfaces sales opportunities and churn warnings
  • Allows sharing and exporting of report cards

Use cases

  • Auditing chatbot transcripts to uncover missed intents and wrong answers
  • Generating a prioritized report card for bot improvement
  • Comparing chatbot performance to industry standards

Pros

  • No integration projects required to start using the tool
  • Free plan available with limited usage

Limitations

  • Free plan limited to 1,000 conversations and 1 report card per month

Screenshots

Inquio screenshot

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