Quidget

Quidget is an AI chat builder that scans your data and knowledge base to deliver instant, accurate answers to customer questions. Train and deploy it on your site in minutes.

About Quidget

Quidget is an AI-powered chatbot platform designed to automate routine customer support and lead qualification tasks. It can be trained on a business's own data and knowledge base, and is deployable on websites, live chat, email, and voice channels. The tool aims to resolve a large portion of common support tickets automatically, reducing the workload for human agents. Quidget offers integrations with platforms like Zendesk, Freshdesk, Slack, WhatsApp, and Calendly. Pricing is based on the number of AI-resolved conversations, starting at $0.20 per resolution, with additional fees for helpdesk integrations. A free setup option is available.

Best for: customer support teams, sales and lead qualification, ecommerce businesses, education providers, internal helpdesk teams

Key features

Automates responses to common support questions using AI trained on company data
Integrates with platforms like Zendesk, Freshdesk, Slack, WhatsApp, and Calendly
Supports multiple channels including website widget, live chat, email, and voice
Offers live chat, conversation inbox, AI summaries, flows, and templates
Provides helpdesk integrations and handoff setup for connected workflows

Use cases

Automating Tier-1 customer support inquiries on websites
Reducing support ticket volume and response times
Qualifying leads and capturing sales inquiries via chat
Providing 24/7 support coverage when human agents are offline

Pros

No credit card required to start building an agent
Pay only for successful AI-resolved conversations
Integrates with existing support and messaging platforms

Limitations

Additional monthly fee for helpdesk integrations

Screenshots

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