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Fluents

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Fluents.ai is a unified AI voice agent platform that automates inbound and outbound calls, web conversations, and integrations. It replaces call centers and answering services with natural-sounding AI agents that set up in minutes, scale instantly, and adapt to any workflow.

About Fluents

Fluents is an AI-powered platform designed to automate inbound and outbound phone operations for businesses. It enables organizations to deploy virtual agents that handle tasks such as appointment booking, order status inquiries, lead qualification, and call routing. The platform integrates with existing CRMs, ecommerce systems, and calendars, allowing for seamless workflow automation. Fluents offers flat-rate monthly pricing with included call minutes, unlimited agents, and a 14-day free trial. It is suitable for businesses with high call volumes seeking to scale operations without increasing staff. The platform supports both web-based and API access, and provides reporting tools for performance insights.

Best for: call centers, ecommerce businesses, insurance agencies, financial services, marketing agencies

Key features

  • Automates inbound and outbound voice operations with AI agents
  • Integrates with CRMs, ecommerce, help desks, calendars, and custom APIs
  • Provides reporting and call insights for performance improvement
  • Supports unlimited agents, users, and workflows on every plan

Use cases

  • Automating customer intake and appointment scheduling via phone
  • Managing order status inquiries and closing tickets without human intervention
  • Running outbound voice campaigns for reminders, confirmations, and lead qualification
  • Routing calls and transferring to human agents when necessary
  • Syncing call data and outcomes with existing CRM or ecommerce systems

Pros

  • 14-day free trial with no credit card required
  • Flat monthly pricing with included minutes and published overage rates
  • Unlimited agents and users on all plans

Limitations

  • Concurrent call and phone number limits vary by plan

Screenshots

Fluents screenshot

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