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Ayudo.ai is a multi-agent AI platform that helps customer support teams automate conversations and workflows across chat, email, WhatsApp, and voice - reducing tickets while improving response quality and speed.

About Ayudo

Ayudo is a platform designed to automate customer support and operations across multiple channels, including email, WhatsApp, Slack, and voice. It offers AI agents that can handle routine queries, execute structured workflows, and provide real-time insights, all within a unified inbox. The system integrates with popular helpdesk solutions and supports over 13,000 integrations, allowing teams to streamline support without replacing human judgment where needed. Pricing is usage-based, with per-ticket and per-voice-minute rates, and additional seat-based plans for advanced features. The platform targets organizations seeking to improve support efficiency and reduce manual workload.

Best for: customer support teams, operations teams, businesses using helpdesk platforms

Key features

  • AI agents automate responses and workflows across multiple channels
  • Unified inbox for managing conversations from email, WhatsApp, Slack, and voice
  • Workflow builder for designing and automating support processes
  • Integrates with helpdesk platforms like Zendesk, Freshdesk, Salesforce, and HubSpot
  • Real-time analytics and AI-powered insights for support optimization
  • Knowledge base integration and real-time data sync from various sources
  • Supports both text and voice AI agents for customer interactions
  • Enterprise-grade security features including SSO, SCIM, and audit logs

Use cases

  • Automating responses to FAQs and routine customer queries
  • Coordinating escalations between customers, internal teams, and vendors
  • Collecting and validating customer information for workflows like returns or onboarding
  • Providing real-time recommendations and suggested replies to support agents
  • Analyzing support conversations for insights and quality improvements

Pros

  • Supports a wide range of integrations with existing business tools
  • Offers both text and voice support channels
  • Unified inbox reduces the need to switch between multiple tools
  • Flexible pricing with per-ticket and per-voice-minute options

Screenshots

Ayudo screenshot

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